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Notifications

Young Man and Woman Holding Thumb Up, Down and Like Heart Sign as Notification of Approval and Disapproval Vector SetGet Reviews can alert you by email or text when new reviews or messages come in — so you’re never digging through the platform to find out what needs your attention.

Getting to Notification Settings

  1. Navigate to Settings → My Staff.
  2. Click the edit pencil next to your name.
  3. Select Notification Settings from the side column.

Review Notifications

Get notified every time a new review comes in — from Google, Facebook (if connected), or both. Choose email, text, or both for how you’re alerted.

Conversation Notifications

Choose exactly what you’re alerted about:

  • All activity — every new conversation or message started with the account.
  • Conversations assigned to you — when one gets assigned to you, and when it gets a new message.
  • Conversations you’re following — new messages on any conversation where you’re a follower.
  • Mentions — when you’re mentioned, and any new messages in a conversation where you were mentioned.

Task Notifications

Get notified when a task is assigned to you. You can also set a reminder — choose how far in advance (minutes, hours, or days before the task is due) and how you want to be alerted: in the app, by email, or by text.

Need Help?

Need help setting up notifications? Contact our Support Team or your Digital Marketing Specialist (DMS).