How to Connect Facebook & Instagram to Get Social

Get Social makes it easy to schedule and share engaging content on your practice’s Facebook and Instagram pages, right from your website dashboard!

Before you can begin scheduling posts, you’ll need to connect your social media accounts.

Before You Begin: Make sure you have a Facebook business Page and the appropriate permissions to manage it. If you also want to schedule posts to Instagram, you’ll need an Instagram Business account linked to your Facebook business Page.

Don’t have your social media accounts set up yet? Check out our guides:

Step 1: Open Get Social

  1. Log in to your Perfect Patients website dashboard.
  2. Select Get Social from the dashboard menu.
  3. Click the Settings tab.

What you’ll see: The Get Social dashboard provides access to social media content and scheduling tools. The Settings tab is where you’ll connect and manage your social media accounts.

View Get Social Dashboard Screenshot

Step 2: Connect Your Facebook Business Page

Facebook must be connected before you can connect Instagram to Get Social.

  1. Under the Settings tab, locate the Facebook connection section.
  2. Click Connect to Schedule Posts.
  3. A Facebook authorization window will appear.
  4. Sign in to Facebook if prompted, using the account that has permission to manage your practice’s Facebook business Page.
  5. Click Continue in the Meta authorization window.
  6. Follow Meta’s prompts to select the Facebook business Page you’d like to connect.
  7. Review and approve the requested permissions to allow Get Social to publish posts on your behalf.
  8. Complete the authorization process and return to your website dashboard.

Important: Make sure you select your practice’s Facebook business Page, not your personal Facebook profile.

Tip: If you manage multiple Facebook Pages, double-check that you’re selecting the correct one.

View Facebook Connection Settings Screenshot

View Facebook Authorization Window Screenshot

Step 3: Connect Your Instagram Business Account

Once your Facebook Page is successfully connected, you can connect Instagram.

Before getting started, make sure your Instagram account is a professional Business account and is linked to your practice’s Facebook business Page.

  1. Return to the Get Social > Settings tab.
  2. Locate the Instagram connection section.
  3. Click the option to connect Instagram.
  4. Follow the authorization prompts to connect your practice’s Instagram Business account.
  5. Review and approve any requested permissions.
  6. Return to your website dashboard and confirm that Instagram is connected.

Tip: If your Instagram account isn’t appearing as an option, check that it’s properly linked to the Facebook business Page you connected in Step 2.

View Connected Account Settings Screenshot

Step 4: Confirm Your Connections

Once connected, the Settings tab will display your connected Facebook and Instagram accounts.

Look for the green checkmarks beside your connected accounts to confirm that the connection was successful.

Congratulations! You’re now ready to start scheduling social media posts through Get Social!

View Connected Get Social Dashboard Screenshot

Troubleshooting Connection Issues

Having trouble connecting your accounts? Here are a few common issues and how to resolve them.

My Facebook business Page isn't appearing.

Make sure you’re signing in with the Facebook account that has the necessary access to manage your practice’s business Page.

If someone else manages your Page, they may need to grant you the appropriate permissions.


My Instagram account won't connect.

Check that your Instagram account is a professional Business account and is properly linked to your Facebook business Page.

Remember, your Facebook Page must be connected to Get Social before you can connect Instagram.


I accidentally selected the wrong Facebook Page.

Return to Get Social > Settings and check whether an option is available to disconnect or update your Facebook connection.

If available, follow the connection process again and select the correct business Page.

If you’re unable to change the connected Page, contact our Support Team for assistance.


I connected my accounts, but my posts aren't publishing.

Check that your Facebook and Instagram connections are still active.

If either connection has expired or permissions have changed, you may need to reconnect your account.

You should also confirm that your Facebook Page and Instagram Business account are still properly linked.


I'm being asked to approve permissions. Is this normal?

Yes! When connecting your accounts, Meta will ask you to authorize Get Social to access the necessary Facebook and Instagram features.

These permissions allow Get Social to publish scheduled content on your behalf.

Review the requested permissions and approve those required for the connection to work correctly.

Need Additional Help?

Facebook and Instagram occasionally update their features and settings, so some screens may look slightly different depending on your device or account.

If you’re still experiencing difficulties connecting your accounts, please contact our Support Team. We’re happy to help!